Privacy policy

• 14 de June de 2023

PRIVACY AND DATA PROTECTION POLICY

In compliance with the provisions of current legislation, LUX (hereinafter also Website) undertakes to adopt the necessary technical and organisational measures, according to the level of security appropriate to the risk of the data collected.

Laws incorporated in this privacy policy

This privacy policy is adapted to current Spanish and European legislation on the protection of personal data on the Internet. Specifically, it respects the following regulations:

• Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR).
• Organic Law 3/2018, of 5 December, on the Protection of Personal Data and Guarantee of Digital Rights (LOPD-GDD).
• Royal Decree 1720/2007, of 21 December, approving the Regulation implementing Organic Law 15/1999, of 13 December, on the Protection of Personal Data (RDLOPD).
• Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSI-CE).

Identity of the person responsible for the processing of the personal data

The person responsible for the processing of personal data collected in LUX is:, with tax identification number: and registered in: Commercial Register of SANTIAGO DE COMPOSTELA with the following registration details: whose representative is: (hereinafter, Data Controller). Its contact details are as follows:

Address: Republica Checa, 40, 15707 Santiago de Compostela, A Coruña

Contact telephone number: 618 021 672
Contact email: info@luxperience.es

Data Protection Delegate (DPD)

The Data Protection Officer (DPD or DPO) is responsible for ensuring compliance with the data protection regulations to which LUX is subject. The User may contact the DPD appointed by the Data Controller using the following contact details: 981307259.

Registration of Personal Data

In compliance with the provisions of the RGPD and the LOPD-GDD, we inform you that the personal data collected by LUX through the forms provided on its pages will be incorporated and processed in our files in order to facilitate, expedite and fulfill the commitments established between LUX and the User or the maintenance of the relationship established in the forms filled in by the User, or to respond to a request or query from the User. Likewise, in accordance with the provisions of the RGPD and the LOPD-GDD, unless the exception provided for in Article 30.5 of the RGPD applies, a register of processing activities is kept which specifies, according to its purposes, the processing activities carried out and the other circumstances established in the RGPD.

Principles applicable to the processing of personal data

The processing of the User’s personal data shall be subject to the following principles set out in Article 5 of the GDPR and in Article 4 et seq. of Organic Law 3/2018, of 5 December, on the Protection of Personal Data and the guarantee of digital rights:

• Principle of lawfulness, fairness and transparency: the consent of the User shall be required at all times following fully transparent information on the purposes for which the personal data are collected.
• Purpose limitation principle: personal data will be collected for specified, explicit and legitimate purposes.
• Principle of data minimisation: personal data collected will be only that which is strictly necessary in relation to the purposes for which they are processed.
• Accuracy principle: personal data must be accurate and always up to date.
• Principle of limitation of the storage period: personal data shall only be kept in a form that allows the identification of the User for the time necessary for the purposes for which they are processed.
• Principle of integrity and confidentiality: personal data shall be processed in such a way as to ensure their security and confidentiality.
• Principle of proactive accountability: the Controller shall be responsible for ensuring that the above principles are complied with.

Categories of personal data

The categories of data processed by LUX are only identification data. Under no circumstances are special categories of personal data processed within the meaning of Article 9 of the GDPR.

Legal basis for the processing of personal data

The legal basis for the processing of personal data is consent. LUX undertakes to obtain the express and verifiable consent of the User to the processing of his personal data for one or more specific purposes.

The User shall have the right to withdraw his/her consent at any time. It will be as easy to withdraw consent as it is to give it. As a general rule, withdrawal of consent shall not condition the use of the Website.

On those occasions when the User must or may provide their data through forms to make enquiries, request information or for reasons related to the content of the Website, they will be informed in the event that the completion of any of them is compulsory due to the fact that they are essential for the correct development of the operation carried out.

Retention periods for personal data

Personal data will only be retained for the minimum time necessary for the purposes of their processing and, in any case, only for the following period: 18 months, or until the User requests their deletion.

At the time the personal data is obtained, the User will be informed of the period for which the personal data will be retained or, where this is not possible, the criteria used to determine this period.

Recipients of personal data

The User’s personal data will not be shared with third parties.

In any case, at the time the personal data is collected, the User will be informed about the recipients or categories of recipients of the personal data.

Personal data of minors

In compliance with the provisions of Articles 8 of the GDPR and 7 of Organic Law 3/2018 of 5 December on the Protection of Personal Data and the guarantee of digital rights, only those over 14 years of age may give their consent to the processing of their personal data in a lawful manner by LUX. In the case of children under 14 years of age, the consent of their parents or guardians is required for the processing, and the processing is only lawful to the extent that they have given their consent.

 

Secret and security of personal data

LUX undertakes to adopt the necessary technical and organizational measures, according to the level of security appropriate to the risk of the data collected, in order to guarantee the security of personal data and prevent accidental or illegal destruction, loss or alteration. of personal data transmitted, stored or processed in another way, or unauthorized communication or access to such data.

The Website has an SSL (Secure Socket Layer) certificate, which ensures that personal data is transmitted securely and confidentially, as the data is transmitted between the server and the User, and in feedback, fully encrypted or encrypted. .

However, since LUX cannot guarantee the impregnability of the Internet or the total absence of hackers or others who fraudulently access personal data, the Data Controller undertakes to notify the User without undue delay when a breach of privacy occurs. the security of personal data that is likely to pose a high risk to the rights and freedoms of natural persons. Following the provisions of article 4 of the GDPR, a violation of the security of personal data is understood as any breach of security that causes the destruction, loss or accidental or illegal alteration of personal data transmitted, stored or processed in another way, or unauthorized communication or access to such data.

The personal data will be treated as confidential by the Data Controller, who undertakes to inform and guarantee through a legal or contractual obligation that said confidentiality is respected by its employees, associates, and any person to whom the information is made accessible. information.

Rights derived from the processing of personal data

The User has over LUX and may, therefore, exercise the following rights recognized in the GDPR and in Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights:

• Right of access : It is the User’s right to obtain confirmation of whether or not LUX is treating their personal data and, if so, to obtain information about their specific personal data and the treatment that LUX has carried out or is carrying out, as well as, among other, the information available on the origin of said data and the recipients of the communications made or planned thereof.
• Right of rectification : It is the right of the User to modify their personal data that turns out to be inaccurate or, taking into account the purposes of the treatment, incomplete.
• Right to erasure (“the right to be forgotten”): It is the right of the User, provided that current legislation does not establish otherwise, to obtain the deletion of their personal data when they are no longer necessary for the purposes for which they were collected or processed; the User has withdrawn his consent to the treatment and this does not have another legal basis; the User opposes the treatment and there is no other legitimate reason to continue with it; the personal data has been unlawfully processed; the personal data must be deleted in compliance with a legal obligation; or the personal data have been obtained as a result of a direct offer of information society services to a child under 14 years of age. In addition to deleting the data, the Data Controller, taking into account the available technology and the cost of its application,You must take reasonable steps to inform those responsible who are processing the personal data of the request of the interested party to delete any link to that personal data.
• Right to limitation of treatment : It is the right of the User to limit the treatment of their personal data. The User has the right to obtain the limitation of the treatment when they challenge the accuracy of their personal data; the treatment is unlawful; the Data Controller no longer needs the personal data, but the User needs it to make claims; and when the User has opposed the treatment.
• Right to data portability : In the event that the treatment is carried out by automated means, the User will have the right to receive from the Data Controller their personal data in a structured format, of common use and mechanical reading, and to transmit them to another person in charge. of the treatment. Whenever technically possible, the Data Controller will directly transmit the data to that other controller.
• Right of opposition : It is the right of the User not to carry out the processing of their personal data or to cease their processing by LUX.
• Right not to be subject to a decision based solely on automated processing, including profiling : It is the User’s right not to be subject to an individualized decision based solely on automated processing of their personal data, including the profiling, existing unless the current legislation establishes otherwise.

Thus, the User may exercise their rights by written communication addressed to the Data Controller with the reference “RGPD-luxperience.es”, specifying:

• Name, surname of the User and copy of the DNI. In the cases in which the representation is admitted, the identification by the same means of the person representing the User will also be necessary, as well as the document accrediting the representation. The photocopy of the DNI may be replaced by any other legally valid means that proves the identity.
• Request with the specific reasons for the request or information to which you want to access.
• Address for the purpose of notifications.
• Date and signature of the applicant.
• Any document that proves the request made.

This application and any other attached document may be sent to the following address and/or email:

Postal address: Czech Republic, 40, 15707 Santiago de Compostela, A Coruña

Email: info@luxperience.es

Claims before the control authority

In the event that the User considers that there is a problem or infringement of current regulations in the way in which their personal data is being processed, they will have the right to effective judicial protection and to file a claim with a control authority, in particular, in the State in which you have your habitual residence, place of work or place of the alleged infringement. In the case of Spain, the control authority is the Spanish Data Protection Agency (http://www.agpd.es).

ACCEPTANCE AND CHANGES TO THIS PRIVACY POLICY

It is necessary that the User has read and agrees with the conditions on the protection of personal data contained in this Privacy Policy, as well as that they accept the processing of their personal data so that the Data Controller can proceed to the same in the form, during the terms and for the purposes indicated. The use of the Website will imply the acceptance of its Privacy Policy.

LUX reserves the right to modify its Privacy Policy, according to its own criteria, or motivated by a legislative, jurisprudential or doctrinal change of the Spanish Agency for Data Protection. Changes or updates to this Privacy Policy will be explicitly notified to the User.

This Privacy Policy was updated on December 22, 2022 to adapt to Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the treatment of personal data and the free circulation of these data (GDPR) and Organic Law 3/2018, of December 5, Protection of Personal Data and guarantee of digital rights.